Delivery Options
Delivery to mainland UK addresses (excluding the Scottish Highlands) is FREE! All you need to do is choose between delivery on a specified date or next working day delivery. Click here for more details.

Delivery Policy
Our couriers will require a signature for all parcels, so please ensure someone will be available to receive your order.

Should the recipient not be home, we will attempt to deliver to a neighbour, or post a card through the letterbox to inform them that a delivery has been attempted.

Please ensure that the correct address is provided for the recipient, including the full postal code and a telephone number, if possible.

On the rare occasion that a Ripe Gifts parcel is returned to Head Office, we reserve the right to charge a courier return fee if, for example, the incorrect delivery information was supplied for the gift.

Christmas Deliveries
Due to the volume of orders we deal with during the Christmas period, we are not always able to guarantee next day delivery of Christmas gifts. We will do our best to advise you should we foresee any delay when you place your order.

For guaranteed Christmas delivery, please order by 2:00pm on December 16th.

In the unlikely event of product shortage, we reserve the right to replace the item, with another one of the same or higher value.

Transaction Security
Ripe Gifts processes transactions securely through Protx using 128-bit SSL encryption. Click here for more information about Protx' security features.

Cancellation Rights
In accordance with the Safebuy code of practice, purchases from Ripe Gifts are eligible for a cooling off period and customers are entitled to cancel an order in writing from the date of placing an order and up to 14 working days after receipt of the goods.

Where the price has already been paid in respect of any order cancelled during the cooling off period, we will reimburse to you the full price of such cancelled order (excluding the price of returning the goods) within 30 days, provided you are not deemed to be at fault if the goods are returned damaged.

Satisfaction Guarantee
We guarantee that you will be satisfied with your Ripe Gifts order. In the rare event that you are not, please contact us immediately and we will do all we can to resolve the problem. This does not affect your statutory rights.

Privacy Policy
Ripe Gifts does not disclose gift buyers or recipients information to any third parties. We retain only the information required to deliver your order or to bill for payment. All information collected is done so lawfully, in accordance with the Data Protection Act, 1998. Read our full privacy policy.

Customer Mailing List
We do not share customer email information with third parties, nor do we send random marketing emails to personal email addresses (SPAM). We may occasionally contact our customers by e-mail to remind them of special events or with special offers. Should you wish to receive such mailings, please check the box during the ordering process. Should you not want to receive such mailings in future, please let us know and we will remove you from our mailing list immediately.